We are still a small company, so once you place your order it takes up to 3 business days to process and be placed in the mail. We ship USPS First Class Mail unless an upgraded shipping option has been selected and paid for with your order.
We know its THE WORST to have to wait on your items once you've ordered!
We are always working hard to make sure you receive your order in a timely manner. We can’t control delays caused by the weather or the postal service but if the maximum number of business days has passed and your package is missing, please reach out to us, and we will assist you the best way we can!
Once a package has been dropped off at a shipping location (UPS, USPS, FEDex etc.) its transport and tracking is out of our hands and becomes the responsibility of these carriers. We rely on the same tracking updates that you do, which are provided to us by these 3rd party companies.
If you experience an issue with your package delivery, we will do our best to help, but we are also at the mercy of the information provided to us by these carriers. For the fastest service, we recommend you contact the carrier first to inquire as to your package location.